Recording and HIPAA Video Conferencing
Today, doctors and other clinical care providers frequently record their patient video conferences to ensure that a history of care is created for the patient. However, this process also presents several significant risks. Healthcare providers must ensure security of their video conferencing service and should require their technology provider to offer encryption on data while it is at rest and during transmission over the Internet.
The most secure HIPAA compliant video chat services will record clinical encounters in the safest way possible and on any device. Healthcare providers must work with their technology partner to ensure HIPAA compliant video conferencing iPad devices, on mobile, desktop, or any other digital device the patient or clinical provider uses. Storage of each patient encounter should always follow the highest levels of HIPAA compliance, including the use of encryption and browser-based, secure video chat.